Lead with Confidence

Develop the leadership mindset and communication skills that inspire trust and action in your dental team.

Align with Your Doctor

Build a unified vision with your provider so the entire practice moves in the same direction with clarity.

Drive Real Results

Master time, accountability, and delegation frameworks that boost efficiency and morale across your office.

About the Course

Join Kyle Summerford, dental office manager, educator, and founder of the Dental Office Managers Community (DOMC), in this comprehensive 5-hour certified course. You’ll learn proven frameworks for communication, accountability, and leadership alignment that turn daily chaos into consistency and confidence. Whether you’re new to management or ready to elevate your leadership, this training will help you lead your team, support your doctor, and build a thriving practice—all for just $297.

About Kyle Summerford

Kyle Summerford is the founder of the Dental Office Managers Community (DOMC) and the Dental Office Managers Alliance (DOMA). With over two decades of hands-on dental management experience, Kyle has helped thousands of office managers and dentists improve communication, team performance, and profitability. His real-world teaching style blends empathy with strategy to help dental professionals grow into confident, results-driven leaders.

Curriculum

11 Chapters · 60 Lessons

  1. 1

    Welcome and Course Overview

    1. Watch The Intro Video Free preview
  2. 2

    Module 1-From Vision to Workflow

    1. (Included in full purchase)

      Aligning the Team with the Doctor’s Big Picture

    2. (Included in full purchase)

      Reading Between the Lines — Decoding What Your Doctor Really Wants

    3. (Included in full purchase)

      Implementing Change Without Chaos — A Manager’s Game Plan

    4. (Included in full purchase)

      When Vision and Reality Clash — Realigning Expectations on the Ground

    5. (Included in full purchase)

      Bringing Goals to Life — Daily Huddles That Move the Needle

    6. (Included in full purchase)

      How to Lead When the Owner Doesn’t Know How to Run a Business

    7. (Included in full purchase)

      How to Build a Power Duo — OM + Doctor Syncs That Actually Work

    8. (Included in full purchase)

      Module 1 Quiz

  3. 3

    Module 2- Managing Up — Leading with Influence

    1. (Included in full purchase)

      What Is Managing Up? And Why It Matters More Than You Think

    2. (Included in full purchase)

      Emotional Intelligence-The Secret Weapon of Every Great Manager

    3. (Included in full purchase)

      Translating Complaints into Constructive Conversations

    4. (Included in full purchase)

      Creating an Owner’s Manual for Your Doctor

    5. (Included in full purchase)

      What to Do When Your Doctor Doesn’t Want to Change

    6. (Included in full purchase)

      Creating Alignment Without Needing Constant Approval

    7. (Included in full purchase)

      Module 2 Quiz

  4. 4

    Module 3- Speak Like a Leader: Communication, Accountability, and Confidence

    1. (Included in full purchase)

      The Manager’s Superpower: Clear, Confident Communication

    2. (Included in full purchase)

      How to Hold People Accountable Without Sounding Like a Jerk

    3. (Included in full purchase)

      When to Speak Up and When to Let It Go

    4. (Included in full purchase)

      How to Get People to Actually Listen When You Talk

    5. (Included in full purchase)

      Coaching Your Team Without Killing Morale

    6. (Included in full purchase)

      The Confidence to Lead Even When You Feel Insecure

    7. (Included in full purchase)

      Module 3 Quiz

  5. 5

    Building a Healthy, High-Performance Culture

    1. (Included in full purchase)

      Why Culture Isn’t Just “Vibes”-It’s Leadership in Action

    2. (Included in full purchase)

      Setting the Tone: Why People Follow What You Do, Not What You Say

    3. (Included in full purchase)

      The Problem with “We’re Like a Family” Offices

    4. (Included in full purchase)

      What to Do When the Culture Is Already Broken

    5. (Included in full purchase)

      Celebrating Wins Without Being Cheesy

    6. (Included in full purchase)

      Creating a Culture That Doesn’t Need You to Babysit It

    7. (Included in full purchase)

      Module 4 Quiz

  6. 6

    Hiring & Onboarding Associates That Strengthen Your Practice

    1. (Included in full purchase)

      Hiring an Associate Who Actually Fits the Practice

    2. (Included in full purchase)

      Credentialing New Associates Without the Chaos

    3. (Included in full purchase)

      Communicating the Owner’s Vision to an Associate

    4. (Included in full purchase)

      Building Up a New Associate’s Schedule

    5. (Included in full purchase)

      Module 5 Quiz

  7. 7

    Leading Without the White Coat: Influence, Alignment, and Steadiness

    1. (Included in full purchase)

      How to Lead When You’re Not the Doctor

    2. (Included in full purchase)

      Leading With Both Empathy and Authority

    3. (Included in full purchase)

      When the Team Stops Listening to the Doctor

    4. (Included in full purchase)

      Leading Through a Crisis or Tough Season

    5. (Included in full purchase)

      Module 6 Quiz

  8. 8

    Standards & Accountability That Stick

    1. (Included in full purchase)

      How to Set Standards (And Actually Get the Team to Follow Them)

    2. (Included in full purchase)

      Correcting Without Crushing Morale

    3. (Included in full purchase)

      Creating a Culture Where Accountability Is Normal

    4. (Included in full purchase)

      When to Let Someone Go

    5. (Included in full purchase)

      Module 7 Quiz

  9. 9

    Time, Tasks & Delegation: Getting Control Back

    1. (Included in full purchase)

      Why You Always Feel Behind (And How to Fix It)

    2. (Included in full purchase)

      Creating a Manager’s Weekly Routine That Works

    3. (Included in full purchase)

      How to Delegate Without Losing Control

    4. (Included in full purchase)

      Building a Task Management System That Works for You

    5. (Included in full purchase)

      Module 8 Quiz

  10. 10

    Communication Mastery: Translating Vision & Building Trust

    1. (Included in full purchase)

      The Manager’s Role as the Practice Translator

    2. (Included in full purchase)

      Running Huddles and Meetings That Actually Work

    3. (Included in full purchase)

      Handling Team Conflict Like a Pro

    4. (Included in full purchase)

      Becoming the Voice Your Team Trusts

    5. (Included in full purchase)

      Module 9 Quiz

  11. 11

    Leading Up: Partnering with Your Doctor

    1. (Included in full purchase)

      What It Means to “Lead Up” in Dentistry

    2. (Included in full purchase)

      How to Align with Your Doctor’s Vision (Even If They Haven’t Said It Clearly)

    3. (Included in full purchase)

      Giving Upward Feedback That Gets Heard

    4. (Included in full purchase)

      Becoming Your Doctor’s Trusted Right Hand

    5. (Included in full purchase)

      FINAL EXAM

What People Are Saying

Hear how dental office managers are transforming the way they lead. Real stories. Real results. See how this leadership certification is helping office managers create alignment, confidence, and clarity inside their practices.

”
“This course completely changed how I lead my team. The frameworks are clear, practical, and easy to apply. I finally feel confident running meetings and giving feedback.”
Danielle M.

Office Manager

”
“Kyle’s approach made me realize leadership isn’t about control—it’s about connection. I’m communicating better with my doctor and my team feels more aligned than ever.”
Jessica L.

Treatment Coordinator

”
“The examples felt so real. Every video spoke to what actually happens in the office. I started implementing the systems on Monday and saw instant results!”
Maria R.

Dental Practice Manager

”
“As a dentist, I wish every manager had this training. It bridges the gap between doctors and office managers in a way that brings true teamwork and accountability.”
Dr. Bill W.

Dentist & Practice Owner

Ready to Transform Your Leadership?

Step into confident leadership for just $297 and start building a more aligned, high-performing dental practice today.

$297.00

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