Learn how to build trust and align goals with practical systems like the Upward Communication Model.

Implement the Weekly Sync System and Quarterly Goals Review Framework to lead with confidence.

Discover real-world scripts and feedback strategies to transform doctor-manager interactions into collaborative partnerships.

About the Guide

This guide is designed for dental office managers and leaders seeking to strengthen their relationships with dentists. It provides practical systems and strategies like the Upward Communication Model, Weekly Sync System, and Quarterly Goals Review Framework. By mastering these tools, you will elevate your leadership skills, boost team morale, and enhance practice performance.

Meet Your Expert Coach

Hi, I’m Kyle Summerford, and for over two decades I’ve been helping dental practices turn hesitant “let me think about it” patients into confident “yes” decisions. As a dental office manager, financial consultant, and founder of the Dental Office Managers Community, the #1 online resource for dental managers—I’ve coached teams across the country on building trust, presenting treatment with confidence, and overcoming patient objections without feeling pushy. I know exactly what it’s like to struggle with case acceptance, insurance barriers, and the pressure of meeting production goals, because I’ve been in your shoes. That’s why I created this free strategy packet: to give you the same tools, scripts, and frameworks that have helped my clients consistently increase treatment conversions and grow their practices. If you’re ready to boost your patient acceptance rates, remove the guesswork, and finally feel confident in every case presentation, you’re in the right place.

What People Are Saying

Discover how this guide has transformed dental office management for professionals like you.

Kyle’s strategies completely transformed the trust between myself and our doctor. We communicate better, make decisions faster, and finally operate as a unified leadership team. The culture shift has improved everything from morale to production.
Amanda S.

Office Manager – Phoenix, AZ

Before Kyle’s guide, I struggled to bridge the gap between my role and the doctor’s expectations. His approach gave me the tools to lead confidently upward. Our relationship is stronger, more collaborative, and our team feels the difference every day.
Robert H.

Practice Administrator – Tampa, FL

Kyle’s insights helped me build a foundation of trust with our dentist that I didn’t even realize was missing. Now we problem-solve together, communicate openly, and lead the team with a shared vision. The entire practice is running smoother because of it.
Melissa P.

Dental Operations Director – Portland, OR

This guide taught me how to advocate for the team while still supporting the doctor’s goals. Kyle’s strategies strengthened our partnership and eliminated tension. Our leadership alignment has improved patient care, workflow, and team confidence.
Jonathan K.

Treatment Coordinator – Charlotte, NC

Ready to Elevate Your Dental Office Management Skills?

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