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Learn strategies to build trust with patients and increase case acceptance rates.
Discover how to explain treatment and insurance clearly to patients for better understanding.
Master the art of presenting payment options with confidence to help patients make informed decisions.
About the Guide
This guide is designed for dental teams, including office managers, treatment coordinators, assistants, and front desk staff, who are seeking to enhance patient trust and increase case acceptance rates. It provides valuable insights on handling patient hesitations, communicating treatment clearly, and presenting payment options confidently. With practical scripts, examples, and step-by-step strategies, this guide empowers dental teams to build rapport, handle objections gracefully, and secure treatment commitments effectively.
Meet Your Expert Coach
Hi, I’m Kyle Summerford, and for over two decades I’ve been helping dental practices turn hesitant “let me think about it” patients into confident “yes” decisions. As a dental office manager, financial consultant, and founder of the Dental Office Managers Community, the #1 online resource for dental managers—I’ve coached teams across the country on building trust, presenting treatment with confidence, and overcoming patient objections without feeling pushy. I know exactly what it’s like to struggle with case acceptance, insurance barriers, and the pressure of meeting production goals, because I’ve been in your shoes. That’s why I created this free strategy packet: to give you the same tools, scripts, and frameworks that have helped my clients consistently increase treatment conversions and grow their practices. If you’re ready to boost your patient acceptance rates, remove the guesswork, and finally feel confident in every case presentation, you’re in the right place.
What People Are Saying
Read how our guide has helped dental teams like yours improve patient trust and boost case acceptance rates.
Kyle’s guide made case acceptance feel simple and structured. My team finally knows exactly how to approach conversations, and patients respond with more trust. We’ve seen a 20% increase in accepted treatment plans in just a few weeks.
Treatment Coordinator – Houston, TX
Text-only testimonials are quick to scan and can highlight the value of your product at a I was blown away by how practical Kyle’s strategies are. Our case acceptance meetings used to feel rushed and unclear, but now they’re confident and patient-centered. The results speak for themselves—we’ve improved acceptance rates and built stronger patient relationships..
Dental Practice Administrator – New York, NY
The Case Acceptance Basics guide helped unify our entire staff. Hygienists, assistants, and front desk all now use the same language when presenting treatment. That consistency has boosted our acceptance rate and made patients feel more comfortable.
Office Manager – San Diego, CA
Kyle’s guide gave my team the confidence we were missing. Even new hires are able to present treatment effectively within days of training. Our patients notice the difference, and our office has never been more aligned on case acceptance.
Clinical Coordinator – Phoenix, AZ
Ready to Transform Your Dental Practice?
Download your free copy now and unlock the secrets to enhancing patient trust and increasing case acceptance rates.
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